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Business & Economics
Staying in Business
Staying in Business
Curriculum
3 Sections
12 Lessons
10 Weeks
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Chapter 1: Developing Employees through Coaching and Mentoring
8
1.1
Understanding Why Employee Development Is Important
1.2
Quiz for Understanding Why Employee Development Is Important
5 Questions
1.3
Getting Down to Employee Development
1.4
Quiz for Getting Down to Employee Development
5 Questions
1.5
Coaching Employees to Career Growth and Success
1.6
Quiz for Coaching Employees to Career Growth and Success
6 Questions
1.7
Finding a Mentor, Being a Mentor
1.8
Quiz for Finding a Mentor, Being a Mentor
5 Questions
Chapter 2: Keeping Your Customers Loyal
4
2.1
Retaining Your Customer Base
2.2
Quiz for Retaining Your Customer Base
7 Questions
2.3
Dealing with Dissatisfied Customers
2.4
Quiz for Dealing with Dissatisfied Customers
6 Questions
Chapter 3: Cultivating a Growing Business
12
3.1
Recognizing Growth Stages
3.2
Quiz for Recognizing Growth Stages
7 Questions
3.3
Resolving Human Resources Issues
3.4
Quiz for Resolving Human Resources Issues
6 Questions
3.5
Addressing Time-Management Issues
3.6
Quiz for Addressing Time-Management Issues
5 Questions
3.7
Choosing Your Management Tools
3.8
Quiz for Choosing Your Management Tools
6 Questions
3.9
Troubleshooting Your Business Challenges
3.10
Quiz for Troubleshooting Your Business Challenges
7 Questions
3.11
Redefining Your Role in an Evolving Business
3.12
Quiz for Redefining Your Role in an Evolving Business
7 Questions
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