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Business & Economics
Management
Getting Started with Operations Management
Getting Started with Operations Management
Curriculum
5 Sections
17 Lessons
10 Weeks
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Chapter 1: Discovering the Fundamentals of Operations Management
6
1.1
Defining Operations Management
1.2
Quiz for Defining Operations Management
8 Questions
1.3
Understanding the Process of Operations
1.4
Quiz for Understanding the Process of Operations
7 Questions
1.5
Meeting the Challenges
1.6
Quiz for Meeting the Challenges
6 Questions
Chapter 2: Defining and Evaluating Processes
4
2.1
Mapping Processes
2.2
Quiz for Mapping Processes
8 Questions
2.3
Evaluating the Elements of a System
2.4
Quiz for Evaluating the Elements of a System
7 Questions
Chapter 3: Designing Processes to Meet Goals
8
3.1
Getting Started with Process Improvement
3.2
Quiz for Getting Started with Process Improvement
6 Questions
3.3
Planning Operations
3.4
Quiz for Planning Operations
6 Questions
3.5
Improving Processes According to a Goal
3.6
Quiz for Improving Processes According to a Goal
7 Questions
3.7
Managing Bottlenecks
3.8
Quiz for Managing Bottlenecks
6 Questions
Chapter 4: Dealing with Shared Resources, Batches, and Rework
6
4.1
Sharing Resources
4.2
Quiz for Sharing Resources
5 Questions
4.3
Batching Parts and Setting Up Operations
4.4
Quiz for Batching Parts and Setting Up Operations
6 Questions
4.5
Handling Poor Quality
4.6
Quiz for Handling Poor Quality
6 Questions
Chapter 5: Designing Your Process to Match Your Product or Service
10
5.1
Considering Costs, Standardization, Volume, and Flexibility
5.2
Quiz for Considering Costs, Standardization, Volume, and Flexibility
8 Questions
5.3
Improving Face-to-Face and Back-Office Operations
5.4
Quiz for Improving Face-to-Face and Back-Office Operations
7 Questions
5.5
Fulfilling Customer Demand: Making to Stock or Making to Order
5.6
Quiz for Fulfilling Customer Demand: Making to Stock or Making to Order
6 Questions
5.7
Getting It to Your Customer
5.8
Quiz for Getting It to Your Customer
6 Questions
5.9
Designing for X: Designing Products with Operations in Mind
5.10
Quiz for Designing for X: Designing Products with Operations in Mind
5 Questions
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