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Business & Economics
Management
Keeping Your Restaurant Running Smoothly
Keeping Your Restaurant Running Smoothly
Curriculum
4 Sections
16 Lessons
10 Weeks
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Chapter 16: Managing Your Employees
8
1.1
Selling Employees on Your (or Their) Restaurant
1.2
Quiz for Selling Employees on Your (or Their) Restaurant
6 Questions
1.3
Making Staff Schedules
1.4
Quiz for Making Staff Schedules
6 Questions
1.5
Setting Up Policies to Live (or Die) By
1.6
Quiz for Setting Up Policies to Live (or Die) By
7 Questions
1.7
Offering Benefits
1.8
Quiz for Offering Benefits
6 Questions
Chapter 17: Running a Safe and Clean Restaurant
10
2.1
Making Sure Your Food Is Safe
2.2
Quiz for Making Sure Your Food Is Safe
6 Questions
2.3
Keeping the Restaurant Clean
2.4
Quiz for Keeping the Restaurant Clean
8 Questions
2.5
Taking Precautions to Protect Your Customers and Staff
2.6
Quiz for Taking Precautions to Protect Your Customers and Staff
6 Questions
2.7
Providing a Pest-Free Place
2.8
Quiz for Providing a Pest-Free Place
6 Questions
2.9
Handling the Health Inspection
2.10
Quiz for Handling the Health Inspection
6 Questions
Chapter 18: Building a Clientele
8
3.1
Understanding Who Your Customer Is
3.2
Quiz for Understanding Who Your Customer Is
5 Questions
3.3
Meeting and Exceeding Expectations
3.4
Quiz for Meeting and Exceeding Expectations
6 Questions
3.5
Turning Unsatisfied Guests into Repeat Customers
3.6
Quiz for Turning Unsatisfied Guests into Repeat Customers
6 Questions
3.7
Making Social Media Work for You
3.8
Quiz for Making Social Media Work for You
6 Questions
Chapter 19: Maintaining What You’ve Created
6
4.1
Evaluating Financial Performance
4.2
Quiz for Evaluating Financial Performance
6 Questions
4.3
Evaluating Operations
4.4
Quiz for Evaluating Operations
7 Questions
4.5
Evaluating and Using Feedback
4.6
Quiz for Evaluating and Using Feedback
6 Questions
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